Contents
- 1. Who this is between
- 2. The service
- 3. Accounts and access
- 4. Your data
- 5. Acceptable use
- 6. Fees and payment
- 7. Trials
- 8. Availability and support
- 9. AI-assisted features
- 10. Building code content
- 11. Suspension
- 12. Ending the agreement
- 13. Intellectual property
- 14. Warranties
- 15. Liability
- 16. Changes to these terms
- 17. Governing law
- 18. Contact
1. Who this is between
These terms are between ConstructIQ ("we", "us") and the organisation that opens an account ("you", "your"). If you accept these terms on behalf of an organisation, you confirm you are authorised to bind it.
2. The service
ConstructIQ is a hosted construction management platform. It provides project and task management, estimating, tendering, document storage, field reporting, crew location, invoicing, and Bahamas Building Code compliance assistance, according to the plan you subscribe to.
Features differ by plan. We may add, change or remove features. Where a change materially reduces what your plan provides, we will tell you before it takes effect.
3. Accounts and access
Accounts are created by invitation from an administrator in your organisation. There is no public self-registration for user accounts.
You are responsible for who you invite, the role you give them, and for removing access when someone leaves. You are responsible for activity under your accounts.
Each account belongs to one person. Shared logins are not permitted: pricing is per organisation and per project, not per user, so there is no reason to share one.
4. Your data
Your data is yours. You keep all rights in the project information, documents, drawings, photographs, financial records and other content you put into the service.
You grant us only the permission needed to run the service for you: to store, process, transmit, back up and display your data to the people you have authorised.
We do not sell your data. We do not use your data to train AI models — see section 9.
How we handle personal information is set out in the Privacy Policy. Where we process personal data on your behalf, the Data Processing Addendum applies.
5. Acceptable use
Do not use the service to:
- break the law, or infringe someone else's rights;
- upload malware, or attempt to gain access to another organisation's data;
- probe, scan or load-test the service without our written permission;
- resell or provide the service to a third party, unless your plan expressly allows it.
Crew location tracking may only be used for legitimate site management, and only for people who have been told they are being tracked. See section 11.
6. Fees and payment
Fees are those shown on our pricing page for your plan, charged monthly in advance. Fees exclude any applicable taxes and duties, which you are responsible for.
Plan limits — active projects, tracked staff — are enforced by the service. Exceeding a limit requires an upgrade.
7. Trials
A 14-day free trial is available on paid plans. No payment method is required to start one. At the end of the trial the account becomes read-only until a plan is taken: you keep access to your data and can export it, but cannot create or change records.
8. Availability and support
We will use commercially reasonable efforts to keep the service available. We do not guarantee uninterrupted availability. Planned maintenance will be notified in advance where practical.
Support is provided by email during Bahamian business hours.
9. AI-assisted features
Some features use AI to draft estimates and to check project information against building code requirements. These features send relevant project content to a third-party AI provider (see the Privacy Policy) to produce a result.
AI output is a draft for a qualified person to review, not a professional opinion. It can be wrong, incomplete or out of date. You remain responsible for every estimate you issue and every compliance decision you make.
Your content is not used to train the provider's models.
10. Building code content
The service references the Bahamas Building Code 3rd Edition and, for Grand Bahama, the GBPA Building and Sanitary Code. These references are provided to help your team organise its own compliance work.
We are not a building authority and this is not a certification service. Nothing in the service replaces inspection, approval or sign-off by the relevant authority, or the judgement of your licensed professionals.
11. Suspension
We may suspend an account for non-payment, for a breach of section 5, or where continued use presents a security risk.
A suspended account keeps read access. You can still see and export your own data. This is deliberate: losing access to your project records because of a billing dispute would be disproportionate.
12. Ending the agreement
You may cancel at any time, effective at the end of the current billing month. We may terminate for material breach that is not remedied within 30 days of written notice.
13. Intellectual property
The ConstructIQ platform, its software, design and documentation remain our property. These terms grant you a right to use the service, not ownership of it.
Feedback you give us may be used to improve the service without obligation to you.
14. Warranties
The service is provided "as is". To the extent permitted by law we exclude implied warranties of merchantability, fitness for a particular purpose and non-infringement.
15. Liability
Neither party is liable for indirect or consequential loss, or for loss of profit, revenue or anticipated savings.
Our total liability in any 12-month period is limited to the fees you paid us in that period.
Nothing here limits liability that cannot be limited by law.
16. Changes to these terms
We may update these terms. Material changes will be notified at least 30 days before they take effect. Continuing to use the service after that means you accept the change.